Terms & Conditions

Terms & Conditions of Quotation Provided:

This document outlines the details of your quote based upon the information you've provided. This may be subject to change or fluctuate depending on actual project specifications upon time of order. Please review the information presented and advise us of any errors or disagreements at your earliest convenience. Please refer to our quote number in all correspondence. We look forward to working with you and your team.

There is no cancellation fee if the order is canceled before the submittal drawings have been generated. Lead time for drawings is after receipt of Purchase Order (PO). Equipment lead times will be based on factory load at time of release, upon receipt of all approval documents and down payment. Customer is responsible to pay all applicable taxes as prescribed by law, regardless of amount quoted above. See "Payment Terms" and "Cancellation Charges" for additional information.

Due to drastic shifts in material costing, this quote is subject to price adjustments. All projects MUST be released to manufacturing within 120 days from receipt of the purchase order (PO). If not released to manufacturing within 120 days from receipt of PO pricing will be subject to any and all applicable material increases and will be the responsibility of the customer.

In addition, any increase in the cost of materials or labor arising from the imposition of any tariff by the Federal Government, execution of any trade agreement by the Federal Government, or the effectuation of any State or Federal Government policy change(s) will be passed along as a surcharge to the Purchaser and/or Owner at direct cost at any point through the AES customer journey.

Additionally, any projects placed on hold by the customer and then later approved to release to manufacture will be subject to any and all applicable tariff and/or material increases at the time of manufacturing.

Made in America - Value Added

unprecedented in these challenging times. AES will continue to source material from US based suppliers whenever possible, however if material is unavailable or non- competitive AES will use off shore suppliers if needed to meet the demand of the project. See your AES Regional Sales Manager for details.

Contractor's Responsibility to Review Project Specifications and AES Quote

Material provided by Alliance Elevator Solutions (AES) is compliant with ASME A17.1 hydraulic and electric traction elevators plus applicable local and building codes. The quote and/or material provided is AES' best interpretation of the elevator specification.

However, it is the Independent Elevator Contractor's sole responsibility to ensure AES material adheres to the prints and/or specifications of the specific project. AES is not responsible for material or components missed during the quoting and engineering phases.

AES manufacturing lead time starts upon receipt of all approved signed drawing documents, final engineering review, answers supplied by the customer from the engineering review and receipt of the Release to Manufacturing invoice payment. (e.g. approved submittal drawings, architectural drawings, all questions answered from the Engineering Review, etc.)

AES provides equipment only. Examination, installation, coordination, certificates, permits, testing, maintenance, demonstration, and training to be provided by others.

Terms of the Quotation

This quotation is based on the goods and services named, subject to the conditions noted in the quote as well as Terms and Conditions of Sale provided with this quote. Your firm's issuance of a formal purchase order confirms acceptance of AES Terms and Conditions of Sale as well as the conditions specified in this quote. To accept this quotation and the terms below, please issue a purchase order including the quote number date and prices for the materials being ordered. By signing this quote, you are agreeing to AES Terms and Conditions.

This quote is based on the hoistway and cab dimensions noted on this quote which may vary from the requirements of specifications and / or architectural drawings. Some elevator hoistway sizes can be based on the use of patented proprietary machines which allow for a smaller footprint. AES utilizes non-proprietary NEMA standard machines that can be purchased and serviced by any qualified elevator service provider. AES hoistways are based on the use of these machines and traditional wire rope as well as meeting code requirements.

This quotation is based on initial information submitted for quote review. Complete submission and review of job specifications and architectural drawings prior to proceeding will be required and may require the quote to be modified.

This quote is based on the Seismic Zone listed in this quote. If the location of the project will require compliance to a different Seismic Zone than what is indicated on this quote a new quote will be required which may change the price as well as hoistway size requirements.

All dimensions and information are for estimating purposes only and are not intended to be used for construction. Hoistway construction should not commence until AES Shop Drawings have been resubmitted and converted to Final construction drawings.

AES reserves the right to provide multiple shipments or drop shipments at AES’ discretion. Accepting multiple shipments of large items such as rails, counterweight fillers, hoistway material and finishes, as examples, allows AES to offer lower prices in some cases. If the customer elects to set up their own shipment a $250 handling fee will be applied.

Local taxes, permit fees, etc. are not included.

AES does not accept liquidated or consequential damages.

The Following Items are NOT INCLUDED in a standard Alliance Elevator Solutions Package

Sill Support Angles Wall Inserts Rail Backing Hoist Beams

Finish Flooring Fire Signs Pit Ladder

Power Disconnect Switch Smoke Detectors Intercom Systems

Modernization Packages

AES will provide our customers with only the specific material requested for your project. The independent elevator contractor is responsible for providing AES with the most accurate specifications and measurements to meet your modernization needs. We will manufacture and produce your elevator materials per the information provided. AES is not responsible for field errors from approved measurements or specifications.

Payment Terms

Certified check from the business account, ACH or credit cards (3% administrative fee added for credit card purchases) are the only forms of acceptable methods of payment.

Payment terms are Net45, or is due prior to moving to the next phase of the Project, whichever is sooner:

10% of quoted material cost invoice is due before equipment is released into manufacturing. The project will NOT be released into manufacturing until the 10% invoice is paid in full. 65% of total material cost invoice is due prior to shipment being scheduled. The shipment will NOT be scheduled until the invoice is paid in full. NOTE: If NO controller, or a controller that does not require a passcode, is purchased with the package 100% of payment will be required prior to scheduling shipment. Freight will be billed separately. The project balance invoice is due prior to the passcode being provided. The controller passcode will NOT be released until the project is paid in full, and all other project related invoices (freight, storage fees, miscellaneous charges, etc.) have been paid in full

New York City customers within the five boroughs are required to pay in full prior to scheduling shipment. Freight will be billed separately.

50% of the quoted material cost invoice is due before equipment is released into manufacturing. The project will NOT be released into manufacturing until the 50% invoice is paid in full. The project balance invoice is due prior to shipment being scheduled. The shipment will NOT be scheduled until the invoice is paid in full. The freight invoice is due prior to the passcode being provided. The controller passcode will NOT be released until the project is paid in full, and all other project related invoices (storage fees, miscellaneous charges, etc.) have been paid in full. NOTE: New customers are subject to payment terms referenced on credit application

The above payment terms are applicable for accounts in good standing with AES. AES reserves the right to alter payment terms at any time based on an account’s payment history.

In the event the Purchaser fails to pay within terms any amounts due pursuant to this or any other order with AES, AES expressly reserves the right, in its sole discretion, to postpone, temporarily withhold or cancel the delivery of this or any or all other orders to the Purchaser. If the Purchaser owes a balance past 90 days on any AES project, technical assistance for both the Controller manufacturer and Alliance will cease for all projects until the Purchaser’s account is made current with AES. Additionally, AES reserves the right to place a mechanic’s lien until such time the balance is paid in full.

AES will be providing professional services, materials, or equipment for the commercial or new residential project stated above. In the event you or your contractor fail to pay Alliance, we may file a mechanic's lien against the property. A mechanic's lien may be claimed for all professional services (including freight), materials, or equipment furnished on the specific project. Alliance will file a mechanic's lien 90 days past the original invoice due date. This clause is contingent on Alliance furnishing material as quoted and per approved drawings. All fees associated with the lien process will be the responsibility of the customer.

AES reserves the right to turn any unpaid amounts over to a collection agency to seek payment, and/or exercise any and all legal and equitable remedies to seek recovery of any monies remaining unpaid. In such circumstances, the Customer shall be responsible for all costs of collection of overdue amounts, including fees paid to collection agencies, all attorneys' fees and costs expended in the collection of an unpaid amount (regardless of whether litigation is initiated and including, but not limited to, costs associated with demand letters and/or payment negotiations), and any court costs and fees.

All goods or material remain the property of AES until paid in full. Monies that remain outstanding by the due date will incur a late payment charge of 10% per annum on the outstanding balance until such time as the balance is paid in full.

Additionally, if the Independent Contractor who is contracted with AES is removed from the project, or willingly leaves the project, all payment responsibilities will be assumed and be the responsibility of the new Independent Contractor, the General Contractor and/or the Building Owner. A new PO must be provided to Alliance Elevator Solutions by the assuming party for the designated amount in order for the project to continue forward movement in the project lifecycle.

AES Storage Policy

Effective for all projects booked between January 1, 2026 and June 30, 2026. Storage policy subject to change at any time.

1. Overview

Once all equipment has been manufactured and is ready to ship, AES will issue a Ready-to-Ship Notification. This notification confirms that the equipment is complete, packaged, and awaiting customer shipment instructions.

This Storage Policy governs the terms under which AES will hold finished goods on behalf of the customer.

2. Free Storage Period

AES will provide up to six (6) months of complimentary storage, beginning on the date AES issues the Ready-to-Ship Notification.
To qualify for the full complimentary storage period, the following requirements must be met:

• Intent to use AES storage must be communicated to your AES project coordinator when the Ready-to-Ship Notification is issued.
• Material invoices (typically 65% of the package total) must be paid on time.
• The final material invoice, excluding freight, must be paid to qualify for free storage.
• Freight will be billed separately and must be paid prior to passcode release.

On-time Payment is defined as:

• Material invoices: payment received within 45 days of the invoice issue date.
• Final material invoice, excluding freight: payment received within 60 days of the Ready-to-Ship Notification date (see Section 2.1).

2.1 60-Day Invoicing/Payment Grace Period

Customers are granted a 60-day grace period starting from the Ready-to-Ship Notification date to allow the final material invoice, excluding freight, to be processed and paid.

• Freight and any other project related invoices will be due per the payment terms shown on the applicable invoice once issued.
• If the final material invoice, excluding freight, is not paid by the end of day 60, it becomes overdue on day 61 and storage fees will begin (see Section 3).

2.2 Final Invoicing After 60 Days

If equipment that is ready to ship remains on AES property more than 60 days after shipment notification, AES will issue the final invoice for 100% of the project balance, which must be paid in full prior to shipment. Freight charges will be billed separately.

3. Storage Fees

Storage fees apply when:

• Any material invoice, excluding freight, is not paid by the end of day 60 and becomes overdue on day 61, or
• The six (6) month complimentary storage period expires.

3.1 Storage Fees Rates

• $500 per month, billed at a fixed monthly rate, or
• $125 per week, billed in full-week increments
• Partial weeks are billed as full weeks
• Fees continue until the equipment ships from AES

4. Ownership and Risk Transfer

Material ownership transfers when AES receives full payment. If full payment is received before the scheduled shipment date, ownership transfers on the scheduled shipment date.

4.1 Storage at Customer's Risk After Ownership Transfer

Once ownership transfers:

• Equipment is stored at the customer's risk, even if it remains at AES's facility.
• AES is not liable for loss, damage, deterioration, or environmental exposure occurring after ownership transfer.
• The customer is responsible for maintaining appropriate insurance coverage.
• AES will exercise reasonable care but cannot guarantee protection from events outside its control.

5. Customer Delays in Shipment

If the customer delays or refuses shipment after the scheduled shipment date:

• Ownership transfers (if fully paid), and
• If storage fees are applicable under Section 3, they will continue to accrue until the equipment leaves AES

6. Exceptions

Exceptions to this policy may be granted only with written approval from AES leadership on a project-specific basis.

• Verbal approvals or informal communications do not modify the terms of this policy.
• All freight invoices for the project must be paid before the controller passcode is released.

7. Example Scenario

All materials are received by AES and are ready to ship when the 65% Material invoice is paid.

Ready-to-Ship Notification sent: January 1 (day 0)

Final material invoice, excluding freight issued within AES standard timeline

• Must be paid by: March 2 (60 days grace period from January 1)

Storage fees:

• If the final material invoice, excluding freight, is not paid by March 2, it becomes overdue on March 3 (day 61).
• Storage fees will begin on March 3 at $125 per week or $500 per month.
• Storage fees continue until the equipment ships from AES.

Freight:

• Billed separately after material ships must be paid prior to passcode release.

Change Order/Custom Design Fees

A Change Order fee of $250.00 per request will be applied to all invoices when a Customer requests a change of any kind to the original agreed-upon elevator package, after the equipment has been released to manufacturing.

If AES suppliers require deposits for custom designs, it is the responsibility of the customer to pay said deposit amount in full in order to release the project into manufacturing.

Cancellation Charges

If the Preliminary and/or the Final drawings have been created the customer is subject to a cancellation fee of $2,000.00.

If the elevator package has been Released to Manufacturing or has been fully manufactured and is cancelled the customer is subject to a cancellation fee that equates to 100% of the total elevator package and any additional supplier costs incurred by AES.

If the Independent Contractor who is contracted with Alliance Elevator Solutions is removed from the project, or willingly leaves the project, all payment responsibilities will be assumed and be the responsibility of the new Independent Contractor, the General Contractor and/or the Building Owner. A new PO must be provided to Alliance Elevator Solutions by the assuming party for the designated amount in order for the project to continue forward movement in the project lifecycle.

Warranty

Alliance Elevator Solutions (AES) Equipment Warranty: All major equipment components and equipment manufactured by AES and/or AES’ suppliers are warranted to the original purchaser to be free from defects for a period of two (2) years from the date of the final invoice, or date of material ready to ship notification, whichever is relevant, per AES records. The sole and exclusive obligation of AES is limited to the repair or replacement of components and equipment, upon inspection, and as determined by AES in its sole discretion. This Warranty does not cover any damage due to misuse, abuse, neglect, accident, vandalism, wear-and-tear, improper installation, or shipping damage. Serviceable items are not included in this Warranty.

AES is not responsible and will not pay for any labor charges damage incurred during installation; damages incurred to other related parts, injuries, loss of income, incidental or consequential damages; or any loss whatsoever connected there with.

If AES has purchased the part from an identified manufacturer and resold it to the purchaser, the manufacturer’s original warranty will apply with regards to the actual components covered.

THIS WARRANTY IS THE ONLY WARRANTY MADE BY AES AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.